SV Creative ~ Business Strategy & Operations

The business side of doing

what you love

You might know me through my pottery. This is the other side of what I do.

Building Strawberry Vale Ceramics taught me something I did not expect. The gap between a talented maker and a sustainable business almost never comes down to craft. It comes down to systems. The booking, payments, processes, & back-end work that either quietly holds everything together or slowly drains the joy out of the work you love.

I have spent 10 plus years in project management and operations, working in consulting with tech companies, government agencies, and scaling startups. I have applied every bit of that experience to building this studio. Now I help other small business owners and creative entrepreneurs do the same.

I am based in Victoria, BC & work with clients locally & remotely across Canada.

Two kinds of people tend to reach out

WHO I WORK WITH

You are good at what you do but overwhelmed by the operational side. The workflows, systems, and admin that keep piling up. You do not need a full-time operations person. You need a part-time one who actually gets it.

Small Business Owners


Makers, artists, studio owners, instructors. You are ready to stop winging the business side and build something that supports the life you want. I have done exactly what you are trying to do, and I know where it gets hard.

Creative Entrepreneurs

SERVICES

Where do you want to start?

Note sure what you need?

Pick a path that best works for you. Not sure? Start with a call.

I run a small business

You need systems, processes, and someone who can keep things running while you focus on the work.

Start here  ·  $400 flat
Ops Audit
Not sure where to start? We spend 90 minutes going deep on how your business currently runs. I follow up with a clear written report of what is working, what is not, and exactly what to fix first. Most clients find this pays for itself immediately.
Good for: Business owners who know something is not working but are not sure what to tackle first.
Looking for something more?
From $900
Systems Setup Package
Your booking, payments, invoicing, and reporting set up properly, connected, and documented so you can manage it confidently on your own.
Get in touch
From $800
Process and Documentation Sprint
Two to three weeks to map and clean up your core workflows and get them out of your head and into something usable.
Get in touch
8 or 16 hrs per month
Fractional Ops Retainer
Ongoing part-time operations support. We figure out what your business needs most and I show up consistently every month to make it happen.
Inquire about availability
I am a creative or maker

You are good at your craft. The business side is where things get hard. I have been exactly where you are.

Start here  ·  $125 flat
Creative Biz Clarity Call
A focused 60-minute call to figure out your biggest bottleneck and leave you with three concrete next steps. Sometimes that is genuinely all you need to get moving again.
Good for: Makers who need a clear direction more than a full engagement.
Looking for something more?
From $1,200
Open for Business Setup
Website, booking system, payment processing, and a social media framework. Set up in two to three weeks so you can start taking clients properly.
Get in touch
$500 flat
Social Media and Visibility Strategy
A custom content strategy and 30-day content calendar built around your craft and your personality. No generic templates.
Book your Strategy
5 or 10 hrs per month
Creative Business Retainer
Light monthly support for makers who want a part-time business brain in their corner. Strategy, accountability, and someone who genuinely gets it.
Inquire about availability

Note sure what you need?

HOW I WORK

A note on what to expect

I work with a small number of clients at a time because I want to genuinely understand your business, not just deliver a report and move on. Every engagement starts with properly understanding your business & goals.

When we work together you will always have a clear picture of what we are focused on and why. I keep things straightforward and practical because advice that does not fit where you actually are is not very useful.

I am a PMP and Scrum-certified project manager with 10 plus years of consulting experience across tech, government, hospitality and small business. I also run Strawberry Vale Ceramics, which means I have lived the same challenges you are navigating.

That combination of formal training and real-world small business experience is what I bring to every client I work with.

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